South San Joaquin County Fire Authority
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What Is a Knox Box?
A Knox Box is a secure, wall-mounted, tamper-resistant lock box that holds keys, access cards, or entry instructions to a building, gate, or facility. It’s only accessible to authorized emergency personnel, such as firefighters or EMS. When there's a fire, medical emergency, gas leak, or alarm, emergency responders can unlock the Knox Box (using a master key specific to their department) and quickly enter the building and eliminating the need to break down doors or windows, saving property damage and response time.
Purpose of a Knox Box System
- Compliance with Local Codes
- Fast, Damage-Free Emergency Access
- After-Hours Access
- Access to Critical Info - Some Knox Boxes store more than just keys. They can contain:
- Floor plans
- Hazardous materials data
- Emergency contact numbers
- Shut-off locations for gas, water, or electric
Knox offers a range of products tailored to different needs:
Who Uses Knox Boxes?
- Commercial buildings
- Apartment complexes / condos
- Schools, churches, and government buildings
- Industrial facilities
- Gated communities
- Medical centers
- Even residential homes in some areas, especially for seniors or those with medical conditions
Ordering Online via the Knox Website
Step-by-Step Guide:
- Go to knoxbox.com and click the red “BUY” button.
- When prompted, enter the state/province and select your local Fire Department/agency (South San Joaquin Co Fire Auth).
- Pick your desired product(s), add them to your cart, and confirm the installation address.
- An eApproval request will be sent to Our Fire Marshal for approval.
- Once approved by our department, you’ll get an email with a link to finalize your order and add billing/payment info.
- It normally takes 1-2 weeks to ship item.
- Once you receive the item and get it installed, contact our office at (209) 831-6700 for key placement.
