Knox Box

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What Is a Knox Box?

A Knox Box is a secure, wall-mounted, tamper-resistant lock box that holds keys, access cards, or entry instructions to a building, gate, or facility. It’s only accessible to authorized emergency personnel, such as firefighters or EMS. When there's a fire, medical emergency, gas leak, or alarm, emergency responders can unlock the Knox Box (using a master key specific to their department) and quickly enter the building and eliminating the need to break down doors or windows, saving property damage and response time.

Purpose of a Knox Box System

  1. Compliance with Local Codes
  2. Fast, Damage-Free Emergency Access
  3. After-Hours Access
  4. Access to Critical Info - Some Knox Boxes store more than just keys. They can contain:
    • Floor plans
    • Hazardous materials data
    • Emergency contact numbers
    • Shut-off locations for gas, water, or electric

Knox offers a range of products tailored to different needs:  

Who Uses Knox Boxes?

  • Commercial buildings
  • Apartment complexes / condos
  • Schools, churches, and government buildings
  • Industrial facilities
  • Gated communities
  • Medical centers
  • Even residential homes in some areas, especially for seniors or those with medical conditions

Ordering Online via the Knox Website

Step-by-Step Guide:

  1. Go to knoxbox.com and click the red “BUY” button.
  2. When prompted, enter the state/province and select your local Fire Department/agency (South San Joaquin Co Fire Auth).
  3. Pick your desired product(s), add them to your cart, and confirm the installation address.
  4. An eApproval request will be sent to Our Fire Marshal for approval.
  5. Once approved by our department, you’ll get an email with a link to finalize your order and add billing/payment info.
  6. It normally takes 1-2 weeks to ship item.
  7. Once you receive the item and get it installed, contact our office at (209) 831-6700 for key placement.